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Apr 29, 2020

Glen speaks with Segmint Co-Founder Rob Heisel about the telltale info lurking within payments data enabling credit unions to lend a hand to members. Also, an excerpt from BIG’s weekly Digital Town Hall on our potential return to the Branch of the Not-Too-Distant-Past.


Apr 22, 2020

Glen digs into the Paycheck Protection Program (PPP) from a lender, service provider and borrower perspective, including an interview with LoanStreet CEO Ian Lampl.  Also, credit unions weigh in on issues like stimulus checks and call center volumes via BIG’s weekly Digital Town Halls.


Apr 15, 2020

Glen talks with Dwolla’s new CEO Brady Harris about scaling a fintech survivor and taking the reins from a founder. Also, onetime White House insider Bryan Del Monte shares some provocative thoughts about what we’re getting wrong (and right) on the Paycheck Protection Program.


Apr 8, 2020

Highlights from BIG’s Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis. This week’s topics include drive-through challenges, cyber intrusion attempts, transitioning to a remote workforce and serving dispersed members. Also, Glen...


Apr 1, 2020

In these critical times, we present highlights from BIG’s first Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis. Hear about pop-up call centers, BYO Keyboards, skip-a-payment programs and other outside-the box tactics. Also, Glen...