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Apr 1, 2020

In these critical times, we present highlights from BIG’s first Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis. Hear about pop-up call centers, BYO Keyboards, skip-a-payment programs and other outside-the box tactics. Also, Glen...


Mar 24, 2020

John and Glen discuss how the opportunity to share ideas and jointly problem solve is a strength that serves credit unions particularly well during events like the COVID-19 crisis. Also, CEO Roxi Jensen of $40 million Embarrass Vermillion FCU in northern Minnesota offers an inspirational reminder of CUs’...


Mar 17, 2020

Glen reconnects with Consumer Reports’ Senior Policy Counsel Christina Tetreault to discuss confusion and issues stemming from the differing protections afforded various payment methods. Also, Taylor Nelms on Filene Research Institute’s new Financial Lives in Transition initiative, and more on Not Google Checking.


Mar 10, 2020

Glen checks in with Trellance CEO Tom Davis two years into his firm’s transformation from a card services provider to a data analytics/business intelligence leader. Also, a preview of June’s AXFI conference.


Mar 3, 2020

Glen returns from CUNA’s annual Government Affairs Conference with an inside look at Google’s FI partnership initiative from Stanford Federal Credit Union CEO Joan Opp. CUNA’s Mike Schenk and Jordan Van Rijn provide an economic update covering CUs specifically and the US overall, and Filene’s Cortney...