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Mar 19, 2024

More highlights from the Government Affairs Conference: Filene Research Institute’s Taylor Nelms shares new research revealing credit union members’ segmented needs and desires, and Glia’s Paul Sheets on his firm’s fresh take on “Contact Center as a Service.” Also, first impressions of the EU’s new AI Act.
Links related to this episode:
Registration for Filene’s Thursday April 4 webinar: 
Filene’s Member Voice initiative: 
Glia’s Unified Interaction Management model: 
The MIT Technology Review’s take on the EU’s new AI Act: 
Our January episode where John Best suggests blockchain as an AI “watermarking” solution: 
Join us for our next CU Town Hall on Wednesday March 20 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  
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