Mar 19, 2024
More highlights from the Government Affairs Conference: Filene
Research Institute’s Taylor Nelms shares new research revealing
credit union members’ segmented needs and desires, and Glia’s Paul
Sheets on his firm’s fresh take on “Contact Center as a Service.”
Also, first impressions of the EU’s new AI Act.
Links related to this episode:
Registration for Filene’s Thursday April 4 webinar: https://www.filene.org/events/member-voice-unleashed-national-insights-dashboard-demo-preview
Filene’s Member Voice initiative: https://www.filene.org/programs-services/advisory-services/member-voice
Glia’s Unified Interaction Management model: https://www.glia.com/
The MIT Technology Review’s take on the EU’s new AI Act: https://www.technologyreview.com/2024/03/19/1089919/the-ai-act-is-done-heres-what-will-and-wont-change/
Our January episode where John Best suggests blockchain as an AI
“watermarking” solution: https://www.big-fintech.com/Media?p=has-blockchain-found-a-problem-for-its-solution
Join us for our next CU Town Hall on Wednesday March 20 at
3pm ET/Noon PT for a live and lively interactive
discussion of the key issues facing credit unions. (Did we mention
there’ll be a cool tech giveaway to one FI attendee?) It’s free to
attend, but advance registration is required: https://www.cutownhall.com/
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