May 30, 2025
Glen speaks with Edelman Smithfield’s Deidre Campbell to explore
her firm’s new Financial Services Trust Barometer and the (mostly)
positive signs for banks and credit unions. Also- the latest Gen AI
fiasco has a familiar ring, Illinois’ unworkable interchange law
moves bizarrely close to reality, and why the CFPB’s withdrawal of
its open banking rule isn’t necessarily cause for celebration.
Links related to this episode:
The 2025 Edelman Financial Services Trust Barometer: https://www.edelmansmithfield.com/trust/2025/trust-barometer/report-financial-sector
Our February conversation with Deidre on global trust overall:
https://www.big-fintech.com/scams-grievances-and-the-enduring-value-of-trust/
The Chicago Sun-Times’ mea culpa for printing invented book titles:
https://chicago.suntimes.com/press-room/2025/05/20/chicago-sun-times-response-to-may-18-special-section
Our May 2023 “Package Delivery Blues” episode exposing some
familiar AI shortcomings: https://open.spotify.com/episode/3njgklKC8n2fehQrjj9s6U
si=Uhhi0sSVR1q2qBOLjj_Hmg&nd=1&dlsi=00114d6259894dfa
CU Broadcast’s recent coverage of the Interchange Fee Prohibition
Act with the Illinois Credit Union League (NOTE- On May 31 the
Illinois General Assembly postponed implementation of the IFPA for
a year, until July 1, 2026):
https://www.cubroadcast.com/episodes/3983-how-illinois-interchange-fee-prohibition-act-could-affect-entire-financial-services-industry
Coverage of the CFPB’s decision to pull its Section 1033 (Open
Banking) rule: https://www.consumerfinancemonitor.com/2025/05/28/cfpb-will-kill-section-1033-open-banking-rule/
Join us for our next CU Town Hall- Wednesday June 11 at 3pm
ET/Noon PT- for a live and lively interactive conversation
tackling the major issues facing credit unions today. Industry
developments keep coming fast and furious- the CU Town Hall is the
place to make sense of these items together. It’s free to attend,
but advance registration is required: https://www.cutownhall.com/
Join us on Bluesky! @bigfintech.bsky.social;
@154advisors.bsky.social (Glen); @jbfintech.bsky.social
(John)
And connect on LinkedIn for insights like the Friday Fintech
Five:
https://www.linkedin.com/company/best-innovation-group/
https://www.linkedin.com/in/jbfintech/
https://www.linkedin.com/in/glensarvady/