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Feb 21, 2023

Listen, man… ChatGPT shares its thoughts on junk fees, and John and Glen share their thoughts on ChatGPT- which have become more guarded given recent revelations. Also, why have the hands become AI’s Achilles’ heel?     
Links related to this episode:
John’s January CU Town Hall demo of ChatGPT illustrating its credit union potential: 
Our BIG blog posts highlighting some of ChatGPT’s fun and foibles: 
The New York Times’ coverage of “The Online Search Wars” that shifted the chatbot narrative: 
The 2013 film “Her” is looking mighty prescient:  
This CNN story about Microsoft Bing damage control was posted less than an hour after we recorded our episode: 
BIG’s Innovation Club convenes thought leaders across the credit union movement several times each year, engaging in educational and innovative projects leveraging new technology- from robotic process automation to distributed ledger, conversational banking, machine learning and more- to address the most pressing issues facing the financial services industry. Visit to learn more, find out about our mid-March in-person retreat, and consider whether your organization may be a fit. 

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