The BIGCast: Sharing the credit union industry's current breakthroughs in innovation and discussing the latest hot topics: Back to the Contact Center?

Preview Mode Links will not work in preview mode

Get weekly insights from industry leaders John Best and Glen Sarvady, delivered straight to your preferred podcast platform. Join our community and stay informed about the latest trends shaping the credit union industry.

Back to the Contact Center?

Aug 3, 2021

Glen speaks with Glia co-founder/CEO Dan Michaeli and Lead Research Analyst Rick DeLisi about the changing role of the Member Services Representative. Also, a white-hot 2021 for fintech activity.